Delivery & Returns
SHIPPING DELIVERY
Shipping Information
All custom made felt boots, wool felt shoes, boiled wool slippers, woolen clogs from FELTWOOLSLIPPERS.COM online shop will be shipped from Northern European country Lithuania. Currently we hand-make our felt footwear at our studio in Lithuania (Northern Europe).
Please keep in mind that every pair of wool footwear is handmade to order in 1-2 weeks.
We ship Worldwide
Registered Priority Air Mail
INTERNATIONAL SHIPPING takes up till 2 weeks.
DHL Express Worldwide (on request)
INTERNATIONAL SHIPPING takes up 2-4 business days.
Track Your Order – Registered Priority Air Mail
For Customers from the United States – UNITED STATES POSTAL SERVICE (USPS)
For Customers from Canada – CANADA POST
For Customers from Australia – AUSTRALIA POST
For Customers from Europe – LITHUANIA POST
You can track your shipment via the Lithuania Post shipment tracking system in:
The United States, Russia, Japan, The United Kingdom, Germany, France, Ireland, Denmark, Belgium, Austria, Iceland, Gibraltar, Armenia, Albania, Cyprus, Luxembourg, Malta, Slovenia, Finland, Sweden, Mexico, Paraguay, Kiribati, Aruba, Cayman Islands, Vanuatu, Honduras, The Dominican Republic, and Thailand.
RETURNS & EXCHANGES
FELTWOOLSLIPPERS.COM is not accepting exchanges or returns. Please note that every pair is custom handmade to order according your bare feet length and width as we receive your confirmation message, so the ordered products are not exchangable or returnable.
Thank you!